FAQs

Q. How long from ordering will it take for Aussie Clotheslines and Letterboxes to do the install?
A. Depending on current levels of demand, we can usually install within 10 business days of the order.

Q. Why can’t I book in an exact time for my install?
A. Due to the constantly changing nature of our work, it is difficult for us to designate a precise time for an installation. We do however call on the evening prior to the installation to inform clients of the approximate time of install. If given enough notice we can organise an install to be either AM or PM.

Q. I want to have a clothesline installed, do you remove old clotheslines?
A. Yes, we do removals for $40 provided we are already doing an install at the same address.

Q. What areas do you offer installation?
A. We Install within the Perth Metro area. If you are outside the Perth metro area and require installation, you can call our office on (08) 9300 3014 to discuss the possibility of installation with one of our staff.

Q. What do I need to know in order to determine which wall mounted folding frame clothesline is the best for my area?
If you want to have a wall mounted clothesline, you need to determine the length along the wall available and the depth out from the wall. Keep in mind that wall mounted folding frame clotheslines can go over gutters and obsolete windows, but cannot go again hot water systems.

Q. I have a fence that I want to install a folding frame clothesline onto. Is this possible?
We generally do not recommend installing clothesline onto fences unless they are made out of brick. If you want to use the area against a fence your best option is to install posts against the fence and have the clothesline fold off the posts.

Q. What height should a clothesline be installed at?
Our installers will normally install a clothesline to be at a height of 1.8m. Our installers can install the clothesline lower or higher than this if required.

Q. I have a very narrow area that I would like to fit a clothesline, but I’m not sure what would fit.
If you are unsure of whether you can fit a clothesline in a narrow area, call our office on 9300 3014 to discuss possible custom solutions.

Q. What does the installation of a stone letterbox involve?
A. The installation of a stone letterbox includes the installation of a concrete slab, the use of a hydraulic crane to lift the letterbox onto the slab and the sealing of the letterbox.

Q. How hard is it to install a stone letterbox myself?
A. The normal sandstone letterboxes way approximately 150kg, so they are often very difficult to install, let alone transport home.

Q. How long from ordering does it take to have a sandstone letterbox ready?
It generally takes at least 7 days to make up a sandstone letterbox. If we have the specific sandstone letterbox in stock at the time of order, installation might be possible earlier.

Q. How long from ordering does it take to have a multibank letterbox ready?
A. It takes 3-4 weeks to make a multibank letterbox.

Q. What are your standard sized faceplates?
A. We have two standard sizes which you can see here http://www.aussieclotheslines.com.au/perth-wa-standard-faceplates.aspx

Q. What quality stainless steel are your faceplates made out of?
A. Our Plates are made out of 2mm marine grade stainless steel.

Q. How do you do the lettering on the faceplates ?
A. Our default method is by laser etching. Laser cutting, and vinyl writing is also available.

Q. Can you make custom faceplates?
A. Yes. If you send through a drawing to our email (info@aussieclotheslines.com.au) or tell us the size specifications of what you are after, we can give you a direct quote.

Q. How long does it take to make a faceplate?
A. If you go with a standard size, it will likely be done within a week. If you go with a custom size and design, it will likely take 3 weeks.