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    Shipping & Delivery

    Delivery Perth Metro - $52:

    Deliveries within the Perth Metro area will be handled by our friendly team at a flat rate of
    $52. This rate covers the entire delivery process within the Perth Metro region.

    Deliveries Outside Perth Metro:

    For deliveries outside of the Perth Metro area, including interstate orders, we will use a
    freight broker to arrange the most cost-effective courier service. We will inform you of the
    cost and estimated delivery time once the best option has been selected.

    Expected Delivery Time:

    The expected delivery time varies depending on your location and the type of product
    ordered.
    • Stocked items: Delivery within 1 – 7 business days.
    • Made-to-order products: Delivery within 3 – 4 weeks.
    Please note that our couriers and suppliers do not operate on weekends or public holidays.
    Expect minor delays during Christmas, Easter, and other public holidays. We will keep you
    updated on your order's status and provide tracking information where possible.

    Delivery Method and Process:

    We partner with various courier services, so please ensure you provide a street address, as
    we cannot deliver to PO boxes. Courier delivery times are not fixed, and deliveries may
    occur any time between Monday and Friday, 8am to 6pm.
    If you have specific delivery requests, you can add them in the "special delivery instructions"
    box during checkout. While we’ll do our best to accommodate your request, not all requests
    may be feasible. Our goal is to offer the best service possible.

    Additional Information:

    In the event that a delivery cannot be completed (e.g., no one is available to receive the
    order), the courier may leave the parcel in a safe place or a card for redelivery or collection.

    Installation

    Clothesline Installation Services

    At Aussie Clotheslines & Letterboxes, we take the hassle out of clothesline installation. With our experienced installers, you can trust us to handle everything, from assembly to installation, ensuring a professional result every time.

    We install all types of clotheslines, including rotary hoists, extendable units, and wall or ground-mounted folding frames. Prices vary based on the installation method and any additional services required, such as core drilling or surface mounting.

    Please read the details below before booking your installation service.

    Wall-Mounted Clotheslines – $165

    Suitable for folding frames or retractable units on brick walls.

    Includes: assembly, installation, wiring, fixings, and modifications for a custom fit.

    Standard installation height is 1.8m (fence height), or as requested.

    Note: Removal and disposal of an existing clothesline is a separate service (see below).

    Standard Ground-Mounted Clotheslines – $185

    Applies to folding frames on post kits, folding rotary clotheslines, and retractable setups.

    Includes: assembly, installation, wiring, cement, and fixings.

    Note: Excludes jackhammer or core drill use, or bolt-on kits for concrete/limestone surfaces.

    Fixed-Head Rotary Hoist Clotheslines – $205

    Includes: assembly, installation, wiring, cement, and fixings.

    Note: Excludes removal of existing clotheslines, jackhammer or core drill use.

    Clothesline Removal & Disposal – $47 (additional service)

    If you need an old clothesline removed, we offer this service when installing a new one:

    Wall-Mounted Clotheslines: We disassemble and dispose of the old unit.

    Ground-Mounted Clotheslines: We cut below ground level, disassemble, and dispose of the unit.

    Note: Concrete removal beneath ground is not included.

    How the Process Works:

    If you have placed your order online and requested installation services, one of our friendly staff members will give you a call to arrange a mutually agreed upon installation date.

    If you have placed your order over the phone or over email with one of our friendly staff members, we will take all of your information and agree on an installation date together. From there, we will email a confirmation quotation including our bank details and instructions on how to make a 50% deposit payment for confirmation of the job.

    A day prior to your installation date, one of our clothesline technicians will be assigned the job and will contact you via text or call to confirm a 1-hour time period in which to expect them the following day.

    If you have any special requirements to advise the installer, such as access instructions or installation location if you are not home, or if you would like the installer to contact you when they are on the way, then you can pass this onto the installer themselves or contact us via our office phone or email and we can pass it onto them ourselves.

    *Please note that installation dates may vary between 1-2 business days or 1-2 business weeks depending on our workload at that particular time of year*

    Need a Hand?

    Not sure what is the best solution for your needs please complete our online enquiry form and our friendly customer service team will get back to you.